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Find answers to all questions regarding products and shipping you might have. If you can't find any answer feel free to reach out at info@zindico.com.au
Standard Post – FREE over $99 ($12.50 flat rate for orders under $99)
Express Post – FREE over $199 ($15.50 flat rate for orders under $199)
Please note that if discounts, coupons or other offers reduce the value of the order to below the threshold, free shipping does not apply.
For the security and tracking of your parcel, we mark all shipments as requiring a 'Signature on Delivery'.
For current delivery timeframes, please see the service updates page here.
All orders are shipped between 1-3 business days. Once the order is on its way, you will receive a confirmation email together with a tracking code, so you can track your order.
Yes, you can! Once we process and ship your order, you will receive an email with details about your shipping carrier and a tracking code, where you can track your order status.
Yes, we do! However the delivery times for international shipping are slightly longer and they will vary from 14 days to 25 days, depending on the country we ship to.
We accept almost all of the payment methods available. All major credit and debit cards are available, as well as PayPal.
The products you've received don't match your expectations? Within 7 days, if you're not happy with your purchase, simply return the product and receive store credit to the value of product.
We are here to help you replace it. Just email us within 3 days of receiving the package together with a photo of the damaged product and we will be sure to send you a new one.
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